Expeditor & Logistic Officer (Cambodia)

Environment

Acteus is a dynamic, performance-driven company that provides skilled services in the Procurement and Supply Chain sectors.

With over thirty years of combined experience in industries such as Oil & Gas, Mining, Aviation Fueling, Food & Beverage Processing, and Renewable Energies, Acteus brings a full range of synergistic services to complement our clients’ expertise.

At Acteus, we believe that business is first and foremost based on trust from our stakeholders and on reputation. Maintaining this trust and protecting this reputation is the responsibility of every Acteus team member.

Our multi-cultural team creates a rich working atmosphere that encourages both personal and professional development. Acteus proudly boasts a fast-paced, high-productivity, and high-engagement culture that is not suited for those seeking a comfort zone.

Our in-depth knowledge of the Asia Pacific region, together with our growing regional presence, gives us a strong competitive advantage.

The Position

As an Expeditor & Logistics Officer, your mission is to ensure the timely and efficient movement of goods and materials through the supply chain.

You will coordinate with suppliers, manage inventory, and oversee logistics operations to meet on-time delivery to customer place.

Your role is crucial in minimizing delays, optimizing logistics processes, and ensuring smooth operations across the supply chain.

Mission & Key Responsibilities

Expediting Operations:

Monitor and track the progress of orders and shipments to ensure timely delivery.
Communicate with suppliers and vendors to confirm order status, expedite urgent requests, and resolve any delivery issues.
Follow up on backorders and ensure that any delays are addressed promptly.

Logistics Management:

Coordinate the transportation and distribution of goods, ensuring efficient use of resources and compliance with company policies.
Manage inventory levels, including tracking stock, forecasting demand, and placing orders as necessary.
Oversee the scheduling and execution of shipments, including arranging for appropriate shipping methods and documentation.

Supplier & Vendor Coordination:

Develop and maintain strong relationships with suppliers and logistics partners.
Negotiate payment terms and conditions with suppliers to ensure cost-effectiveness and reliability.
Resolve any issues related to supplier performance, quality, or delivery.

Process Optimization:

Identify and implement improvements in expediting and logistics processes to enhance efficiency and reduce costs.
Analyze logistics performance metrics and develop strategies to address any areas of concern.
Utilize technology and tools to streamline operations and improve accuracy.

Documentation & Compliance:

Ensure accurate and timely documentation for all shipments, including bills of lading, customs forms, and inventory records.
Maintain compliance with relevant regulations and industry standards.
Prepare and present reports on expediting and logistics performance, including key metrics and performance indicators.

Customer Service:

Address customer inquiries and resolve issues related to delivery, shipping, or inventory.
Ensure that customer requirements and expectations are met through effective coordination and communication.

Reports to:

General Manager
Division Manager Expediting

Qualifications required

Education: Bachelor’s degree in Supply Chain Management, Logistics, Business Administration, or a related field. Relevant certifications are a plus.
Experience: Minimum of 3 years of experience in expediting, logistics, or supply chain management, with a proven track record of managing logistics operations and coordinating with suppliers.

Required Technical Skills

Supply Chain Knowledge: Understanding of supply chain processes, logistics operations, and expediting techniques.
Inventory Management: Proficiency in inventory management and control, including forecasting and stock level management.
Software Proficiency: Experience with logistics and supply chain management software (e.g., SAP, Oracle) and advanced Excel skills.
Documentation: Ability to handle logistics documentation, including shipping paperwork, customs forms, and compliance records.

Required Soft Skills

Communication: Excellent verbal and written communication skills to effectively interact with suppliers, vendors, and internal teams.
Problem-Solving: Strong problem-solving skills to address and resolve issues related to logistics and supply chain operations.
Organizational Skills: Exceptional organizational skills to manage multiple tasks, prioritize effectively, and meet deadlines.
Attention to Detail: High level of accuracy and attention to detail in managing orders, shipments, and inventory.
Customer Focus: Commitment to providing excellent customer service and ensuring customer satisfaction.

Key Performance Indicators

On-Time Delivery Rate: Percentage of orders and shipments delivered on or before the scheduled delivery date.
Order Accuracy: Percentage of orders fulfilled correctly without errors or discrepancies.
Inventory Accuracy: Accuracy of inventory levels and forecasts, including minimal discrepancies and stockouts.
Lead Time Reduction: Average time taken from placing an order to receiving the goods, with a focus on reducing this duration.
Supplier Performance: Metrics related to supplier reliability, quality, and adherence to delivery schedules.
Process Efficiency: Improvements in logistics processes, including reduced lead times and cost savings.
Cost Savings: Amount of cost reduction achieved through negotiations, process improvements, or efficient sourcing.
Customer Satisfaction: Levels of customer satisfaction related to delivery performance, issue resolution, and overall service quality.
Documentation Accuracy: Accuracy and completeness of logistics documentation and compliance with regulatory requirements.
Issue Resolution Time: Average time taken to resolve issues or discrepancies related to orders or inventory.
Backorder Rate: Percentage of orders that cannot be fulfilled immediately.