Sales and Export Executive (French speaking)

Environment

Acteus is a dynamic, performance-driven company that provides skilled services in the Procurement and Supply Chain sectors.

With over thirty years of combined experience in industries such as Oil & Gas, Mining, Aviation Fueling, Food & Beverage Processing, and Renewable Energies, Acteus brings a full range of synergistic services to complement our clients’ expertise.

At Acteus, we believe that business is first and foremost based on trust from our stakeholders and on reputation. Maintaining this trust and protecting this reputation is the responsibility of every Acteus team member.

Our multi-cultural team creates a rich working atmosphere that encourages both personal and professional development. Acteus proudly boasts a fast-paced, high-productivity, and high-engagement culture that is not suited for those seeking a comfort zone.

Our in-depth knowledge of the Asia Pacific region, together with our growing regional presence, gives us a strong competitive advantage.

The Position

The Sales & Export Executive (French Speaking) is responsible for daily management of existing customer relations with French-speaking markets (e.g., New Caledonia, France, and Francophone Africa).

The role focuses on managing and growing the relationship with existing customers accounts and coordinating end-to-end export processes to ensure smooth and efficient international trade operations.

Missions and Key Responsibilities

Develop and maintain long-term relationships with key clients.
Achieve sales targets and profitability objectives.
Serve as the primary contact for assigned accounts.
Understand client needs and provide tailored solutions.
Identify opportunities for business growth, cross-selling, and upselling.
Prepare quotations, proposals, and commercial agreements.
Negotiate contracts and pricing with customers.
Coordinate with internal departments to ensure timely project execution and service delivery.
Monitor customer satisfaction and resolve issues promptly.
Conduct regular business reviews with clients.
Prepare sales forecasts, account plans, and performance reports.
Track market trends, competitor activities, and customer requirements.
Support sales activities such as trade shows, exhibitions, and business trips

Reports to:

Team Leader
And/or General Manager

Qualifications required

Bachelor’s degree in business administration, Marketing, International Trade, or related fields
2–5 years of experience in international sales or export business (Fresh graduates with strong French language skills may be considered)
Proficiency in French (minimum B2 level or above) and strong English communication skills
Good understanding of export procedures and Incoterms is an advantage
Proficient in MS Office; experience with ERP systems is a plus

Required Technical Skills

International sales and export operations
Negotiation and commercial proposal preparation
Export documentation (Invoice, Packing List, Bill of Lading, etc.)
Knowledge of Incoterms and international trade regulations
CRM systems and sales reporting tools
Market research and competitor analysis
French and English communication (written and spoken)

Required Soft Skills

Strong relationship-building and networking skills.
Excellent communication and presentation skills.
Negotiation and influencing abilities.
Customer-focused mindset.
Strategic thinking and problem-solving skills.
Ability to work independently and in a multicultural environment.
Leadership and stakeholder management skills.
Proactive and solution-driven attitude
Strong time management and prioritization skills
Ability to work effectively across cross-functional teams
High sense of responsibility and ability to work under pressure

Key Performance Indicators

Achievement of sales revenue targets.
Growth of existing key accounts.
Customer retention rate.
Customer satisfaction score.
Number of new business opportunities generated.
Gross profit margin achieved.
Accuracy of sales forecasts.
Timely resolution of customer issues.
Contract renewal and account expansion rates.